President and Chief Executive Officer
Jon Allman is President & Chief Executive Officer of Endeavors, a national non-profit of 2,500 employees based in San Antonio, Texas providing community-based services, Veteran services, and emergency services to the US and Puerto Rico. Endeavors has served vulnerable people in crisis since 1969 with over 28,355 clients served in 2019.
Jon graduated with a Bachelor of Science in Mechanical Engineering from the University of Arkansas in 1987, where he completed the Air Force ROTC program. During his 20-year career in the Air Force, he flew combat missions while leading the only dedicated aeromedical evacuation squadron in Europe as Director of Operations. In October 2000, he piloted the MacKay Trophy award-winning mission to Aden Yemen, rescuing critically wounded survivors from the terrorist attack on the USS Cole.
He serves on the board of directors of the Greater San Antonio Chamber of Commerce and is Chairman for Urban Alliance, a San Antonio based housing initiative for people with disabilities.
Jon earned an MA in administration from Webster University in St Louis, Missouri. He is a lifetime member of the Disabled American Veterans and Veterans of Foreign Wars Associations. He and his wife Tara have two grown children.
Chief Operating Officer
Chip has served as the Deputy Under Secretary for Management with the Department of Homeland Security for the past six years. Along with the Under Secretary for Management, Mr. Fulghum oversaw all aspects of the Department’s management programs, including financial, human capital, information technology, procurement, security, and asset management. He provided support and guidance to the Department’s acquisition oversight process and represented DHS in a number of management-related interagency committees.
Mr. Fulghum has twice served as the Department of Homeland Security’s Acting Deputy Secretary. He has also served as the Acting Under Secretary for Management the Department’s number three official. Mr. Fulghum joined the Department of Homeland Security in October 2012 as the Budget Director within the Office of the Chief Financial Officer (CFO). He was later confirmed by the Senate and served as the Department’s CFO from September 2014 – January 2017. As CFO, he had stewardship of internal controls to reduce waste, fraud, and abuse across DHS and led the formulation and execution of the Department’s $90B budget.
Prior to joining the Department, Mr. Fulghum served as a U.S. Air Force officer for 28 years, rising to the rank of Colonel. Mr. Fulghum and his wife Cheryl have two children and two grandchildren.
Chief Financial Officer
Steve is a Certified Public Accountant (CPA) with BBA in Accounting from the University of Texas at San Antonio. He has over 35 years of experience in finance and accounting with over 25 years as CFO in both the distribution and service industries. Prior to becoming a CFO, his experience included auditing and banking. Steve has served on the Finance Committee of the San Antonio Area Girl Scouts as and has been appointed and served on numerous Boards locally and internationally dealing with both business and social issues. Steve oversees all areas on accounting and finance and recently joined the agency in 2017.
Chief Human Resources Officer
Danny holds a diverse human resources background that includes experience in a variety of positions in both the military and the private sector. Throughout his career, he has managed various HR functions including staffing, employee relations, benefits, education, and corporate training. He has worked as an Equal Employment Opportunity Trainer for the Department of Defense, and Department of Homeland Security, as well as for international clients. He possesses a graduate degree in Human Resources Management from Webster University, is currently pursuing a Ph.D. in Management through Sullivan University, and is a certified Professional in Human Resources (PHR). Other professional certifications include Mediator, Facilitator, EEO Specialist, and EEO Program Manager.
Chief Information Officer
Mark has 15 years of experience working in Information Technology. He began his career in technology after graduating from Texas State University with an emphasis in technology and management. Throughout his career, Mark has played a key role in many systems and software implementations, acted as a lead for several IT projects, and helped to maintain system infrastructures. He has spent the past five years implementing an industry-wide shift to the cloud and developing a strategy for future growth. Mark has worked diligently to develop structured IT policies and protocols, procure and implement enhanced products for each program, and optimizing the use of technology throughout the company.
Chief Marketing Officer
Shannon Gowen has a diverse background in communications and marketing and arts administration. She has helped organizations to further develop their engagement efforts and media strategies. She began her career in non-profit administration after graduating from Texas State University with a Bachelors in Fine Arts. She has made major contributions to institutional initiatives through branding, marketing, and fundraising. Shannon is a Co-Founder and Director of the annual Four X Five Photo Fest, which is based in San Antonio. Shannon oversees all marketing and communications operations, is a member of the Executive Leadership team, and plays a key role in the organization’s strategic planning.
Executive Assistant to the President & CEO
Marisa Gibson is a United States Air Force Veteran, where she served more than 20 years as a Paralegal Specialist. Before taking on her role at Endeavors, Marisa spent time raising her 5 children after retiring from the military. She holds an Associate’s Degree in Paralegal Studies from the Community College of the Air Force and is actively pursuing her Bachelor’s Degree in Health and Human Services through the University of Phoenix.
Jill Palmer, DSW, LCSW
Senior Director of Clinic Operations
Jill Palmer, a Navy Veteran, Licensed Clinical Social Worker and 2019 graduate of the Doctor of Social Work program at the University of Tennessee with a research focus on Veterans, suicide prevention and quality of life. Dr. Palmer has nine years of leadership experience through both the Navy and the private sector. She has led teams of social workers, psychiatrists, and other personnel; provided program oversight for multiple programs; developed policies and procedures to implement evidence-based practices; and has managed program budgets. With over 16 years of experience as a licensed clinical social worker, she is experienced in treating trauma, depression and anxiety in children, families, Veterans, and active duty populations. Jill is passionate about leading healthy, productive, innovative teams.
Jeanette James, LPC, NPC
Clinic Director, Steven A. Cohen Military Family Clinic at Endeavors in El Paso
Jeanette has seven years of experience working with military and Veteran populations in the mental health field with a focus on trauma. She is a Licensed Professional Counselor in the state of Texas with a master’s level education in Mental Health Counseling from the University of Phoenix. She is a certified member of the National Board of Certified Counselors and an active professional member of the Texas Counseling Association and recently completed consultation that prepared her to be a stamped approved supervisor by the Beck Institute to supervise others in providing (Cognitive-Behavioral Therapy (CBT). Nine years of diverse management experience in both social service non-profit and for profit agencies has allowed her both to supervise others and to provide direct care services herself. Ms. James’ direct yet warm approach allows her to meet the individual and unique needs of her clients.
Senior Director of Strategic Planning and Process Improvement
Jay has a diverse business background that includes 25 years of experience of operationalizing compliance, process mapping, and data analysis. He has a creative approach to problem solving and the dual ability to think strategically yet focus on developing and operationalizing standardized repeatable business processes. His job responsibilities also include maintaining industry accreditations for major programs and processing data on Key Performance Indicators to provide management with program and organizational support performance measurements. Jay holds an MBA as well as a BBA in Management with a concentration in Marketing as well as various other Business and Service designations. Jay is active in his church and civic organizations and continues to serve in various leadership positions in both.
Director of Financial and Operational Impact
Trenton has over 25 years of Professional experience leading, raising funds and completing strategic planning for mission driven not for profits. He has helped to develop successful new program efforts, to include Disaster Case Management, Veterans Housing Stability Program, a Senior Citizen homeless Prevention Program, and work securing funding for Family Homeless Prevention and Transitional Housing Programs.Prior to joining Endeavors Trenton spent 5 years with SAMMinistries as Vice President of Programs and 12 years with Catholic Charities of Northern New York where he served as the St. Lawrence County Director.
David Hernandez, Ed.D.
Senior Director of Emergency Services
David Hernandez graduated with a B.A. in Sociology from Hobart College in Geneva, New York. He joined the Rochester Police Department in 1985, where he went on to command the Technical Services Section, Special Operations Section, and Special Criminal Investigations Section. After 21 years of service, David retired and accepted the position of Chief of Police and Director of Public Safety at the University of Texas San Antonio. David worked for Haven for Hope as their Senior Director of Campus Operations. After 8 years at Haven, David joined Endeavors as the Director of Emergency Services overseeing Disaster Case Management Programs in four states, including Puerto Rico. David has a M.A. in Public Administration, a Doctorate in Educational Leadership, and is a graduate of the F.B.I. National Academy, Session 217. He is a licensed Texas Peace Officer and a Reserve Deputy with the Bexar County Sheriff’s Department.
Senior Director of Veteran and Community Based Services
Annie has nearly 30 years of combined experiences in banking, healthcare, government and social service industries, giving her a well-rounded skill set to lead Endeavors’ Veteran and Community Based Services. Annie serves as Co-Chair of the Successfully Aging and Living in San Antonio (SALSA) Steering Committee, is a member of the TXServes San Antonio Advisory Board, a member of Wishes for Military Heroes, and Committee Chair for Alzheimer’s Memory Gala. Annie has an Executive Master’s Degree in Health Care Administration and a Bachelor of Science in Business Administration, both from Trinity University.
Program Director for Endeavors Unlimited
Elique, has over 10 years of operations, management, and organizational leadership experience in various roles. He has served his community as a Firefighter/EMT for 11 years. More recently, he was responsible for ongoing operations at the largest industrial laundry facility in the Southern US with a P&L of $9 million. He possesses a Bachelor’s degree in Business Administration and is a Certified Assistant Project Manager. He has extensive experience in training, profit maximization, business operations, six sigma principles, and building and developing teams. Elique is currently pursuing his Project Management Professional with the PMI.
Dr. Cheryl Paulhus
Clinic Director, Steven A. Cohen Military Family Clinic at Endeavors in Killeen
Dr. Paulhus has worked in the mental health field for the past 30 years and specializes in the field of Trauma, with advanced clinical training in both the treatment of trauma and in assessing forensic issues. She has previously served on the executive leadership team as the Behavioral Health Director for central counties services in Central Texas and as the Supervisor for mental health emergency services for the City of Alexandria, VA. During her time in Virginia, Cheryl provided training to police officers on PTSD and crisis intervention training for mental health. She is currently a faculty member for the International Trauma Training Institute.
Scott Rheinschmidt, MA, LPC-S
Clinic Director, Steven A. Cohen Military Family Clinic at Endeavors in San Antonio
Scott is a Licensed Professional Counselor – Supervisor and has been working in the mental health field for over 20 years. He is also a retired Air National Guard Veteran who served for over 24 years and experienced several deployments overseas including active duty in Southwest Asia in support of OEF and OIF. Scott has most recently been serving as a Clinician for the Cohen Military Family Clinic at Endeavors in San Antonio for over a year.
Previously Scott served as the Director of Clinical Services at Family Service Association where he worked as part of a multidisciplinary team of the agency’s senior leadership and provided oversight to numerous community mental health care programs. Prior to Scott’s work at Family Service he served as a Regional Director of Psychological Health for the Air National Guard Psychological Health Program. He supervised 16 licensed professionals in 12 different states who provided direct clinical services to Air National Guard families and helped develop the program from the ground up.
Jeff is a highly qualified Financial Manager and Compliance Officer with over 34 years of experience in Financial Management, Compliance, Quality Assurance, Strategy, Process Improvement, Project Management, and Communications. Jeff recently served as the Chief of the Department of Veterans Affairs (VA) Financial Services Center, Travel Services Division in Austin, TX for 7 years (Air Staff Equivalent Position). Prior to his tenure with the VA, he served in United States Air Force for 23 years and as an Air Force Civilian Financial Services Officer for 4 years. His Air Force experience includes Financial and Compliance positions at Squadron, Group, Wing, Major Command, Inspector General, DoD Joint Service, and National Intelligence levels. Jeff holds a Bachelors in Organizational Leadership and an Undergraduate Certificate in Project Management from Colorado State University-Global, as well as an AAS in Financial Management from the Community College of the Air Force. He is also a certified Contracting Officer Representative and holds a Lean Six Sigma Green Belt Certification and is a Lean Six Sigma Champion. Jeff has been an avid community volunteer throughout his career and served as a Certified National Alliance for Youth Sports Head Coach for 20 years. He is a member of the American Society of Military Comptrollers (ASMC), Project Management Institute (PMI), and International Association of Risk and Compliance Professionals (IARCP). He and his wife Barbara have four grown children and seven grandchildren. Jeff oversees the Corporate Compliance Program and joined the Endeavors team in October of 2019.
Benjamin Miranda, Jr.
Director of Operational Impact & Business Development
Benjamin Miranda, Jr. of El Paso is the Director of Operational Impact & Business Development at Endeavors, a non-profit organization serving vulnerable people in crisis through innovative, personalized approaches. Additionally, he leads outreach efforts in support of the Steven A. Cohen Military Family Clinic at Endeavors’ mission to provide high quality, accessible, and integrated mental health care to Veterans and their families. He is the co-chair of the El Paso Chamber’s Military and Veterans Affairs Committee, co-chair of the 151st Community Veterans Engagement Board, and vice-chair of the El Paso County Veterans Advisory Board. Additionally, he is a board member of the El Paso Homeless Coalition Continuum of Care and a member of Disabled American Veterans and the Air Force Sergeants Association. He served 24 years in the United States Air Force, retiring in 2017 with the rank of Command Chief Master Sergeant. In the Air Force, he served in various senior executive leadership positions in Law Enforcement, Force Protection, Anti-Terrorism, International Military Affairs, and Professional Military Education. He deployed in support of Operations Enduring Freedom, Iraqi Freedom, New Dawn, Unified Response, and to multiple counter-drug operations in Latin America. He was awarded the Legion of Merit, Meritorious Service Medal with 6 Oak Leaf Clusters, Armed Forces Expeditionary Medal with 1 Service Star, and International Legion of Merit—Cooperation System of the American Air Forces. Miranda received a Bachelor of Science in Occupational Education with a concentration in Human Services from Wayland Baptist University and a Master of Science in Educational Leadership from Walden University.