Financial Assistance for Veterans Impacted by COVID-19
May 14, 2020

For the health and safety of our staff and clients, Endeavors operations during the COVID-19 pandemic have continued to operate 98% remotely, with only essential personnel working at their duty locations. Despite the challenges we’ve seen operating in this type of environment, our team members continue to meet the urgent needs of the vulnerable populations we serve.

Our Supportive Services for Veterans Families program has recently received an additional 53% funding from the CARES ACT to provide additional assistance to qualifying Veterans in our over 80 counties throughout Texas for anyone impacted by COVID-19.

Our top priority with this additional funding is to quickly respond to Veterans and their families who have urgent housing needs. As the state of Texas begins to reopen, we are committed to helping Veterans get back on their feet.
Endeavors VSS program currently serves 81 counties through ten locations, including Corpus Christi, Dallas, El Paso, Fort Worth, Kerrville, Killeen, McAllen, San Antonio, Texas City, and Waco. Learn more at endeavors.org/ssvfcares.

  • [email protected]

    Corpus Christi: (361) 356-3649

    McAllen: (956)278-0751

    Texas City: (409) 572-9320

  • [email protected]

    Dallas: (214) 932-6276

    Fort Worth: (817) 537-5370

    Killeen: (254) 314-8464

    Waco: (254) 218-4455

  • [email protected]

    Kerrville: (830) 323-0023

    San Antonio: (210) 469-9664

    El Paso: (915) 308-9760

Endeavors Operations Response During COVID-19

COVID-19 has changed each of us and will forever change how we look at the world. Some of us have experienced increased stress, and unfortunately, some of us have lost family, friends and loved ones. How we look at our own health and safety has changed and many of the simple day to day freedoms we’ve experienced have been altered.

I am proud of how our organization has come together during this time to focus on the safety and security for our clients and staff through Endeavors COVID-19 Response efforts. We continue to meet our mission each day of serving those in need during this time, and I am impressed with how quickly our operations adapted to this transition. This is a testament to the dedication, professionalism, and teamwork we have at Endeavors.Veteran Supportive Services
Supportive Services for Veterans and their Families: Endeavors intake, outreach, and case managers continue to serve homeless Veterans and their families in 81 counties throughout Texas by providing rapid rehousing and homelessness prevention services. The $3.3M in CARES ACT funding we’ve received and begun to distribute allows us to serve Veterans who have fallen behind in their rent, utilities, and other payments. We’ve already helped 66 Veterans during this time. We are continuing to provide one-on-one case management services to obtain the necessary VA benefits, mental health, employment, and financial assistance they need.

The Steven A. Cohen Military Family Clinics:  Endeavors is operating three clinics for the Cohen Veterans Network, located in Killeen, El Paso, and San Antonio, TX remotely via video conferencing capability. The Cohen Clinics have provided over 3,000 treatment appointments since remote work was initiated in March for Post-9/11 Veterans and their families. In addition, the clinics are providing a variety of life skills and outreach activities including Tia Chi Tuesdays, yoga and iRest, support groups, marriage management classes and educational information for our communities. 

The Cohen Clinics have successfully transitioned to the remote platform and have the capacity to provide mental health care to Post-9/11 Veterans and their families. According to the Cohen Veterans Network, the total Telehealth sessions at the Cohen Clinics increased 400% from January 2019 to date. The El Paso Cohen Clinic is set to host its first virtual Veterans Mental Health Summit May 18th – 22nd with over 250 attendees registered each session.

Virtual Wellness Center:  Endeavors has provided six weeks of virtual wellness activities targeted for Stress Reduction. Our current population is our Endeavors employees and workshops to the local VA as well as daily wellness activities for all of our nearly 500 employees. We are building a YouTube channel to provide a variety of wellness techniques for those dealing with increased stress during this time. We have also postured ourselves to provide virtual mental healthcare and wellness services activities across the state of Texas.


Supportive Housing: Endeavors continues to provide supportive housing, case management, professional counseling, life skills training, and employment opportunities for 34 chronically homeless women with disabilities and their children in San Antonio, TX, and 14 clients in Fayetteville, NC. Through generous partnerships with the local community in San Antonio, we obtained over $7,000 in food donations for our Fairweather Family Lodge (FFL) Residents, along with 70+ masks and protective gear. Thanks to HEB for providing beautiful Mother’s Day bouquets to all our mothers at FFL valued at over $500. We also received over $200 worth of books and jewelry for our Mother’s from community partners. Our caseworkers continue to provide outreach to 16 Fairweather Lodge Residents providing food and assistance during a shelter in place.

Home Studies: Endeavors has provided over 550 home studies during the last two months to support abused and neglected children across Texas each year, allowing for Adoption Home Study Reports and Home Study Services to continue. 

Supportive Employment: Endeavors continues to employ those with disabilities. Our employees continue to deliver custodial and landscaping services in El Paso, Houston, San Antonio, and Dallas/Ft Worth. These employees are working on the frontlines cleaning 42 facilities every day to ensure federal and state essential business partners can continue operations. 

Disaster Case Management: We continue to provide client-focused services for short-term relief and long-term recovery for disaster victims continuing to recover from Hurricane Harvey in Texas and Hurricane Florence in North Carolina, serving 20K+ victims in 2019. We have developed over 4,000 individualized disaster recovery plans and provided over $29 million in resource dollars for individuals in need.

Rapid Deployment Staffing: Endeavors has 1,600 ready reservists trained and on standby to respond and deploy where needed throughout the United States to provide temporary shelter operations. Services include case management, clinical, logistical, transportation, and direct care support. Currently, we have reservists deployed to Dallas, El Paso and San Antonio, Texas, in support of overflow shelters for foster children and the homeless. We are providing sheltering support and care to over 694 men, women, and children each day.

Due to social distancing guidelines during the COVID-19 pandemic, many shelters are meeting capacity at a much faster rate and are unable to house their standard population amounts. The need has led many cities to expand their homelessness care programs. In El Paso, we assisted in creating and staffing two temporary shelters for homeless populations. In Dallas, we have deployed additional staff to help serve at an emergency shelter working with the Salvation Army. In San Antonio, we’ve helped to provide the staffing for a children’s shelter, which has seen higher volume than usual due to an uptick in domestic violence during COVID-19 stay-at-home orders.

Mental Health Care in the Comfort of Your Home
March 26, 2020

At Endeavors, our top priority is taking care of vulnerable populations in need. While COVID-19 is an evolving situation, we are committed to providing high-quality mental health care services to Veterans and military families through our Steven A. Cohen Military Family Clinics.

While our operations have transitioned to working 100% remotely, we will continue to meet the urgent needs of our clients. To our communities in San Antonio, El Paso, and Killeen, we want to assure you we will continue to provide care at our Steven A. Cohen Military Family Clinics via Telehealth to support our Veterans and their families.

Telehealth offers face-to-face video therapy that addresses everything from depression, and anxiety, to post-traumatic stress, sleep problems, adolescent behavioral issues, relationship and family stress, and more. Telehealth is confidential and highly effective. You can do it from your home or from any private space using your computer, tablet, or smartphone. Clients also have access to case management support and local referrals to help with other stresses like unemployment, finances, housing, and legal issues.

We know with all of the uncertainty in the world right now, there is a need for mental health services. You can get the care you need from the comfort of your home when you need it most.

What Do You Need for Telehealth?
To connect, clients need a secure internet connection and a device such a smartphone, computer, or tablet with audio and video capabilities. We use secure, private, HIPAA-compliant video conferencing software to ensure confidential services.
How Do I Make a Telehealth Appointment?

To make an appointment or if you have any additional questions, call 833-286-8387. Or, contact us by phone at any of our three Steven A. Cohen Military Family Clinics.

SAN ANTONIO | 210-399-4838 | [email protected]

EL PASO | 915-320-1390 | [email protected]

KILLEEN | 254-213-7847 | [email protected]

Endeavors COVID-19 Operations Update
March 16,2020

This afternoon the President released new guidelines for the public in order to slow the spread of coronavirus, including closing schools and avoiding groups of more than 10 people, discretionary travel, bars, restaurants and food courts.

Endeavors has decided to expand our work from home policy to all staff except mission essential personnel beginning tomorrow, Tuesday, March 17th.This will significantly limit administrative personnel at our location, while allowing us to meet the urgent needs of our clients. 

Endeavors will continue to closely monitor the Coronavirus (COVID-19) situation and re-evaluate operations as needed. We are closely monitoring County and City Metropolitan Health Authorities, where we operate as well as information from the Centers for Disease Control and Prevention (CDC)

Because of the service our staff provides every day, Endeavors has a critical role to play in the communities we serve. We must continue to fulfill our mission while ensuring the safety of both our employees and our clients. Here’s our promise:

  • Our business hours will remain in effect Monday – Friday and our main business phone line (210-431-6466) will be answered from 9 am – 5pm.
  • Remote employees have access to phones and emails; and will respond to clients, our partners, and the public during normal business hours.
  • If you have a scheduled meeting or appointment occurring tomorrow through the next 60 days, we will reach out to you with available options and alternatives including tele-health and phone conferences.
  • Although the majority of our workforce will be working remotely, our operations will continue.
  • At this time, Endeavors will postpone all scheduled public and office events for the next 60 days or through mid-May. We will re-evaluate and provide updates once they become available.

Because this situation is evolving rapidly, our operating plans may change. We will continue to communicate with you via email, our social media channels, and of course by phone for our clients and partners. Thank you for continuing to work together with us as we continue our mission to serve people in need.

Endeavors Response to Coronavirus (COVID-19)
March 13,2020

Endeavors is closely monitoring the COVID-19 situation at all our operating locations, in addition to monitoring the Centers for Disease Control and Prevention (CDC), the Counties, and City Metropolitan Health Authorities, where we operate.

Currently, there are confirmed cases in metro areas where Endeavors operates. We have developed a wide range of contingency plans to prepare for and protect our clients, staff, and community.

Our Status

Although no cases of COVID-19 have been confirmed at any of our facilities, we have developed remote operating procedures to include providing telehealth should the situation warrant closing our offices.

Because of the service our staff provides every day, Endeavors has a critical role to play in the communities we serve. We must continue to strive to fulfill our mission by serving vulnerable people in need during times of crisis.

Our Promise

We will continue to notify our community immediately should any of our employees or clients contract the virus or come into direct contact with a confirmed positive individual. As you know, many of our local health authorities are taking steps to prevent the introduction and spread of COVID-19 in our communities. Each of you can help by sharing the information below:

Take simple actions to slow the spread of respiratory infections. Stay home when you are sick, wash your hands often for at least 20 seconds with warm water, avoid touching your face, cover your cough with your arm or a tissue, and disinfect surfaces regularly.

What are the symptoms? Patients with confirmed coronavirus have reportedly had mild to severe respiratory illness with symptoms of:

  • Fever
  • Cough
  • Shortness of breath

Fight misinformation. Understand that people released from quarantine or isolation do not pose a risk of infection to other people. Endeavors will continue to provide ongoing updates. Endeavors is providing COVID-19 resources and proper hygiene information based on the Center for Disease Control (CDC) guidelines.

Frequently Asked Questions

How does COVID-19 spread?
People can catch COVID-19 from others who have the virus. The disease can spread from person to person through small droplets from the nose or mouth, which spread when a person with COVID-19 coughs or exhales. These droplets land on objects and surfaces around the person. Other people then catch COVID-19 by touching these objects or surfaces, then touching their eyes, nose, or mouth. People can also find COVID-19 if they breathe in droplets from a person with COVID-19 who coughs out or exhales droplets. It is essential to stay more than 1 meter (3 feet) away from a person who is sick.

Should I worry about COVID-19?
Illness due to COVID-19 infection is generally mild, especially for children and young adults. However, it can cause serious illness: about 1 in every five people who catch it need hospital care. It is, therefore, quite reasonable for people to worry about how the COVID-19 outbreak will affect them and their loved ones.

We can channel our concerns into actions to protect ourselves, our loved ones, and our communities. First and foremost, among these actions is regular and thorough hand-washing and good respiratory hygiene. Secondly, keep informed and follow the advice of the local health authorities, including any restrictions put in place on travel, movement, and gatherings.

Are Endeavors operations closing?
Endeavors will remain open, and appointments will continue as we maintain our mission to serve people in need during times of crisis, as long as conditions allow. Endeavors will promote telehealth services to our Military Family Clinic clients and telework for our staff where the situation dictates, such as school closures. Staff is encouraged to stay home when they are sick and maintain proper hygiene care. We will continue to provide ongoing updates as the situation evolves.

Will clients need to move out of housing?
No, Endeavors apartments and housing units will remain open. However, clients and staff are encouraged to engage in social distancing. Any large tours scheduled have since been canceled.

Will Endeavors’ events continue?
At this time, Endeavors will be postponing any scheduled life skills workshops, tours, classes, and social events. We do encourage social distancing when interacting with others. We will continue to provide ongoing updates as the situation evolves and will provide notices of rescheduled dates.

Additional ongoing proactive efforts include:

Deep Cleaning – Staff in our facilities department have initiated expanded cleaning and disinfecting of public spaces. Hand sanitizer is available at offices throughout Endeavors when supply is available.

Water for Clients & Staff – Water fountains located in Endeavors offices will be prohibited from use and offices are encouraged to bring their own reusable containers. Bottled water can be purchased, if there is a need. Staff and partners will continue to have access to water filtration devices located in the break rooms.

Awareness – Our Communication department has launched a public health awareness and educational campaign, with posters and digital signage displayed prominently in all offices, via email, and on our social media channels.

We will continue to work together to support our communities during this stressful time.


Jon Allman
President and CEO

For COVID-19 updates, please contact:
[email protected]

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